OUR STORY : MISSION AND QUALITY PLEDGE

our mission...

"We pledge to design, manufacture, and deliver world class quality tooling."

our quality policy...

FPM Tooling & Automation recognizes that the disciplines of quality, health and safety and environmental management are an integral part of its management function. The organization views these as a primary responsibility and to be the key to good business in adopting appropriate quality standards.

The organization quality policy calls for continuous improvement in its quality management activities and business will be conducted according to the following principals:

We will:
    ·  comply with all applicable laws and regulations.
    ·  follow a concept of continuous improvement and make best use of our management resources in
       all quality matters.
    ·  communicate our quality objectives and our performance against these objectives throughout the
       organization and to interested parties.
    ·  take due care to ensure that activities are safe for employees, associates and suppliers and others
       who come into contact with our work.
    ·  work closely with our customers and suppliers to establish the highest quality standards.
    ·  adopt a forward-looking view on future business decisions that may have quality impacts.
    ·  train our staff in the needs and responsibilities of quality management.
    ·  only offer and render products and service of the highest quality.
    ·  continually improve, update and refine our processes in order to maintain the highest level of
       product or service performance.
    ·  conduct our business in a fair and ethical manner, with service to and satisfaction of our customers
       our paramount goal.

It is our aim that, with the total involvement and understanding of all staff through the implementation of the documented Quality Management System and information meeting the ISO 9001:2000 standard, we will exceed the expectations of our customers and staff.
MARTIN R. CASS
President
martinc@fpm.net
bio
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